Goal of 2017: Best Large-Format FFF 3D Printer Company
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Careers

Sales

Summary:  Drive sales of Raise3D products in North America by building and managing relationships with direct sale customers to ensure the achievement of outstanding business results by meeting or exceeding targets.

Essential Duties and Responsibilities include the following (Other duties may be assigned):

  • Build and manage relationships with Raise3D direct sale customers to drive sales of Raise3D products
  • Ensure the development and maintenance of sales goals, pipelines and training with key Raise3D direct sales customers
  • Reach out to potential Raise3D customers to generate leads and close sales
  • Manage quotas, conflicts, achievement bonuses and rebates
  • Demonstrate commitment to Raise3D Core Values by leading, acting and behaving in a manner consistent with these values
  • Follow all company safety policies and procedures and attend safety training related to the job

Essential Education, Skills and Experience:

Required

  • Bachelor’s degree required
  • 1-3 years of direct sales and sales management with proven quota achievement
  • Effective communications skills, including strong presentation and negotiation skills
  • Ability to build and maintain strong relationships
  • Excellent problem-solving and decision-making skills
  • Entrepreneurial mindset
  • Ability to work well with others

Preferred

  • Proof of Top Sales Performance / Strong track record of sales results
  • 1 year or more of experience selling Rapid Prototyping or 3D Printing or related products, including capital equipment or software sales experience selling both at the end user and dealer level
  • Experience in consultative selling or C level strategic selling
  • Experience in selling capital equipment to major Fortune 500 corporations
  • Understanding of go-to-market (GTM) strategies
  • Strong understanding of sales process training
  • Strong ability to accurately forecast and exceed sales objectives
  • Physical/Environmental Requirements:
  • Work remotely using virtual tools such as lap top and cell phone, utilizing various software applications.
  • Travel requirement:  At least 10% of the time, primarily local, regional, and national

Technical Support

Summary: Under direction of the Product Support Management Team, form informal design discussions with engineering and work with field service teams to solve complex customer issues.  Together with his/ her team,they will be responsible for delivering an exceptional customer experience for their respective product line(s).

Essential Duties and Responsibilities include the following (Other duties may be assigned):

  • Execute strategic service and support plans
  • Be responsible for the overall lifecycle of supported equipment (printers, materials and software).
  • Provides technical support in product problem solving, product development activities, protocol development and report writing.
  • Take ownership of the overall customer experience.
  • Be part of a team of support professionals to provide an exceptional customer experience resulting in increased service revenue, first contact resolution, and customer satisfaction as well as decreased average response times.

Essential Education, Skills and Experience:

  • Minimum 1 year experience in product support management in a technical environment.
  • Technical background in physics, mechanical or electrical engineering.
  • Customer centric attitude – Demonstrates customer focus by promoting and maintaining strong customer relationships
  • Communications - Effective interpersonal skills, intercultural communications and presentation skills.
  • Travel: This position may requires travel to customer and non-customer sites.  

 

 

 

 

 

 

 

 

 

 

 

 

 

Apply Now
Email: Jobs@Raise3D.com